ev77 Privacy Policy

ev77 ("we", "us", "our") respects the privacy of every player who accesses our platform. This Privacy Policy describes in detail the categories of personal data we collect, the purposes for which that data is processed, the parties with whom it may be shared, the measures we employ to keep it secure, and the rights available to you as a data subject. This Policy applies to all data processing activities carried out in connection with your use of the ev77 online gaming platform, whether accessed via mobile browser, web application, or any other ev77 interface.

By registering an account or continuing to use the ev77 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact us to close your account. We encourage you to review this Policy each time you visit ev77, as we may update it periodically to reflect changes in our practices or applicable law.

Your Privacy at a Glance

Key Privacy Commitments

Section 1

Information We Collect

ev77 collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy, and we do not request information beyond what is reasonably required to provide our services:

Section 2

How We Use Your Information

The table below summarises the primary purposes for which ev77 uses your personal data and the corresponding legal basis for each processing activity:

Section 3

Legal Basis for Processing

ev77 processes your personal data only where a valid legal basis exists. The four legal bases on which we rely are:

• Contractual necessity: Processing is required to deliver the services you have requested when creating an ev77 account and placing wagers.
• Legal obligation: Processing is required to comply with applicable anti-money-laundering regulations, age verification requirements, and other legal duties.
• Legitimate interests: Processing is necessary for fraud detection, platform security, responsible gaming monitoring, and improving service quality, where these interests are not overridden by your privacy rights.
• Consent: Where we send you optional promotional communications, we will do so only where you have provided clear, affirmative consent that can be withdrawn at any time.

Section 4

Sharing Your Information

ev77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for each purpose:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) for the sole purpose of processing your deposit and withdrawal transactions.
• Game software and platform technology providers who supply the game engines, live dealer studios, and other technology infrastructure that powers the ev77 platform.
• Fraud prevention and identity verification services that assist ev77 in conducting KYC checks, detecting fraudulent account activity, and verifying age eligibility.
• Law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where disclosure is required by applicable law, court order, or to protect the rights and safety of ev77 or third parties.

All third-party recipients are bound by confidentiality obligations and are prohibited from using your data for any purpose other than those specifically authorised by ev77. We require all service providers to implement appropriate technical and organisational security measures to protect your personal data.

Section 5

Cookies and Tracking Technologies

ev77 uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience on our platform. The following categories of cookies may be set when you access ev77:

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the ev77 platform and may prevent you from logging in or completing transactions. Disabling analytics cookies will not affect your gameplay experience.

Section 6

Data Retention

ev77 retains your personal data for as long as your account remains active and for such additional period as may be required by applicable law or legitimate business need. Specifically: account registration data and transaction records are retained for a minimum of five years following account closure to comply with anti-money-laundering and financial record-keeping obligations; KYC documents are retained for the period required by applicable identity verification regulations; game session logs are retained for a rolling 24-month period for security and dispute resolution purposes.

Upon expiry of the relevant retention period, your personal data will be securely deleted or anonymised such that it can no longer be attributed to you as an identifiable individual. If you request deletion of your account before the end of a mandatory retention period, we will restrict processing of your data to the minimum necessary to satisfy our legal obligations only.

Section 7

Your Data Rights

As a data subject, you hold the following rights in respect of your personal data held by ev77. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe:

• Right of access: You may request a copy of the personal data ev77 holds about you, along with information on how it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed without undue delay.
• Right to erasure: You may request that ev77 delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction of processing: You may request that ev77 restrict the processing of your data in certain circumstances — for example, if you contest the accuracy of your data or object to its processing.
• Right to data portability: Where processing is carried out on the basis of your consent or a contractual obligation and is performed by automated means, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data where ev77 relies on legitimate interests as the legal basis, including objecting to the use of your data for direct marketing purposes.

ev77 will not discriminate against you for exercising any of the rights listed above. If we are unable to fulfil a request — for example, because doing so would conflict with a legal retention obligation — we will explain the reason clearly in our response. All requests are handled confidentially.

Section 8

Data Security

ev77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage for sensitive data at rest, access controls that restrict data access to authorised personnel only on a need-to-know basis, regular security audits and vulnerability assessments, and automated fraud detection and anomaly monitoring systems. All ev77 personnel who handle personal data are bound by confidentiality obligations and receive regular data protection training.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ev77 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. If you believe your account has been compromised, contact ev77 support immediately at [email protected].

Section 9

Children's Privacy and the 21+ Requirement

ev77 strictly prohibits use of its platform by any person under the age of 21. Our platform is intended exclusively for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a user under the age of 21 has registered an account or provided personal data, we will take immediate steps to close the account, delete the associated data, and reverse any transactions. If you believe a minor has accessed or registered on the ev77 platform, please contact us immediately at [email protected] so that we can investigate and act promptly.

Section 10

Changes to This Privacy Policy

ev77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, or applicable legal requirements. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal data.

Your continued use of the ev77 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must discontinue use of the platform and contact support to close your account. We will not reduce your rights under this Privacy Policy without your explicit consent.

Contact

Privacy Enquiries and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how ev77 handles your personal data, please contact our support team. All privacy-related enquiries are treated with strict confidentiality and handled as a priority. We aim to acknowledge all requests within 48 hours and resolve them within a reasonable timeframe.